Service

  • Don’t Pull the Red Cord it’s for the Warden!

    I’m sure many of you will have enjoyed a giggle at this famous Peter Kaye line about his Nan who lives in a warden aided complex with red emergency cords installed both in her kitchen and in her bathroom (which interestingly, Peter describes as being ‘tied up’.)

    Whilst visiting his Nan one day Peter accidently pulls the red emergency cord in the kitchen mistaking it for the ‘big light’ and his Nan shouts at him, “Don’t pull the red cord, it’s for the Warden!”. Peter then proceeds to smooth over the situation with Dougie, the warden, who is 14 miles away doing a word search!

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  • Discover which 5 positive outcomes for loved ones help shape Hcsuk.

    In this very short video Jo talks about how having her own Mum at home aged 98, living with vascular dementia helps her to shape the business with real empathy.

  • Are you that special, wear your heart on your sleeve kind of person we’re looking for?

    Do you feel passionate about helping to improve the quality of peoples’ lives?

    Do you currently, or have you had experience of working in a care environment?

    Can you empathise with the challenges care providers and managers face striving to deliver the best possible outcomes for the ladies and gents they support whilst working towards improving compliance and CQC ratings?

    Do you also possess effective sales skills to help generate growth in revenue and profitability for your organisation?

    Are you looking for a new, exciting and unique challenge and are based in or around the East Midlands area?

    If you can answer yes to these questions, then we have a highly rewarding customer focused role for you.
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  • Meet Mukesh and All the Latest from Health Care Services HQ!

    We do hope that you and all those in your care are well and looking forward to spring now the days are a little lighter and brighter. Today we wanted to share a few pieces of news from Hcsuk HQ.

    Meet Mukesh!

    Mukesh Dhunna is our new Sales Manager, he is busy out and about coming to meet a lot of you over the next few weeks and months. Mukesh comes with a wealth of experience helping clients find the products that are right for them. He has a particular interest in skin care, so please feel free to ask him your questions and we will all work together to help you find the perfect solutions for those in your care.

    Here's Mukesh with your delivery driver Pete, more about Pete later!

    Pete and Mukesh out and about recently!

    Technology in Healthcare

    If you've been keeping an eye on the latest healthcare news then you will probably have heard about the Topol Review, Preparing the Healthcare workforce to deliver the digital future. Technology is already part of how we care for our residents, with wearable devices which are used to alert help when someone falls, to pressure sensors in beds and even the digital thermometer! There will be more technology to come and we are excited to see how it can enable carers, care managers, and the care homes in which residents live to provide better levels of care and quality of life. We will be watching!

     

    And finally today ...

    If you haven't met Pete (he's in the picture above) yet but you plan on visiting us at HQ in the near future, we recommend you come on a Friday. Pete is very conscientious and cleans his van every Friday, so that he knows on Monday morning, he is all ready to go and his van is a sparkling representation of the company.

    As one lucky visitor found out recently, if you happen to park in just the right spot on a Friday, Pete will even give your car a little wash and pamper too. What a superstar!

     

    That's it for now but we will be in touch soon with more news from Hcs HQ! Remember we are here to answer any questions and queries you may have on 01773 713713 and the website with a huge range of products solutions is at www.hcsuk.co.uk 

  • Our servicing superheros have certainly impressed Jeff!

    Jeff Dennis, the maintenance manager at Woodleigh Care Group in Mansfield explains why he uses Health Care Services for his equipment servicing.

    To book your complimentary equipment audit, head over here

     

  • UPDATE!! The Health Care Extreme Makeover - Home Edition!

    We know you've all been keenly waiting to hear the news from Red Rose about their brilliant refurbishment project and here's the latest update. As you can see, there is a lot of work going into this project and we know it will help to make a huge difference in end of life care for many people and their loved ones.

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  • Are you sure your mattresses are really clean?

    How can you be sure your mattresses are safe for new residents? With our mattress decontamination service we can take care of it for you, ensuring the mattress is cleaned to MHRA standards - we will even arrange your collection and redelivery.
    • Meets PUWER regs  - from the HSE
    • Meets DoH95 (18)  - regulations
    • Immersion process formulated to kill HCAIs (Healthcare Associated Infections)

    Book your mattress decontamination now!

    The decontamination facility we use has been built with infection control in mind throughout, including separate “contaminated” and “decontaminated” entries and exits within the facilities.
    The facilities have been viewed and approved by NHS/PCT trusts and our service offers a swift turn-around, usually 7-10 days. We are priced competitively at £60 per decontamination.
    In addition to cleaning your mattress, we can provide quotes and recommendations for repairs to ensure you get the most life out of your mattresses too. No work is carried out until you have agreed to the quote.
    Want more? What about a loan mattress? For £40 we will loan you a mattress to use whilst your’s is being cleaned!
  • Could Healthcare Services be your Servicing Superheroes?

    When equipment fails it's deeply frustrating, costly in both time and money and affects your staff and residents.  We can cover a range of equipment in our servicing division, from hoists to wheelchairs, beds and scooters and more.

    • For servicing and repairs - compliant with Loler BS5827 Bn ES ISO10535
    • Full Service History - You'll have all the information you need, when you need it.
    • Hassle free diary management - To keep your business compliant and ensure that nothing is missed
    • Written recommendations of new parts before supply for cost control
    • Peace of mind we operate under a health care industry code of practice, so you can be assured you’re dealing with a reputable company
    • DBS checked engineers- we are trustworthy
    • A seamless service when old equipment needs replacing
    • On loan/short term hire of essential equipment to help keep your residents safe and well.

    We offer a FREE equipment audit service so you can have full peace of mind about all the tools you rely on. Book your FREE Equipment Audit Now! 

    I use Hcsuk for our hoist servicing, they offer a brilliant service and are one the best teams I've got. They are always happy, helpful, there when I want them and there's no messing about.   Jeff Dennis, Woodleigh Care Group

    I just wanted to take this opportunity to say thank you for an excellent service we received when we had our hoist, hoist slings and weight chair scales serviced. The gentleman who came was very polite and friendly with a professional manner.
    The reason we choose HCSuk is that we have always received excellent service from you and always received a friendly response when we contact any member of your team.
    Colleen Joyce, Manager at Stanton Manor Residential Home, Burton on Trent.

    Our superhero servicing team, Phil and Rachel

    Our team of caring and skilled technicians work with customers to take the hassle out of keeping their equipment compliant and in the best possible condition.
    Phil and Rachel work closely together to give you the very best service and customer care they can and they really are a true superhero team! Phil is something of a speed freak with a love of motor bikes and Rachel has recently completed two YES TWO half marathons! Watch out for more on that later.

    Book your FREE equipment audit now!

  • Why you need to know about Dignified Dining for All

    We have been banging on about dignified dining for over 18 months now, since the launch of our Dignified Dining Solutions Guide in fact, back in June 2017. In case you missed that launch, you can catch Jo talking about here - go ahead and watch it now, we'll wait.

    We know that the tools, tips and guidance included in the Dignified Dining Solutions Guide can make a marked difference to those in your care, from individuals in the home to those in care homes. We’re offering you the chance to get this 34 page guide, worth over £5.99 for FREE!

    Order my guide!

    Here’s what a few other people think about it -

    "My daughter is 12 years old she has a diagnosis of down's syndrome, oral dysphagia, autism, sensory processing disorder and food intolerances. I have only been able to give her pureed or mashed food which she was not particularly interested in.  She is assisted at meal times. The first time she say saw her food moulded dinner, she shouted, "Carrots!". The next time, she wants to know what every bit of food was on her plate. This time I had used parsnips in the carrot mould, "What's that? What's that?!" she said as SHE used a fork to scoop up pieces of dinner onto her fork and into her mouth with glee. But what's most important to me is that my daughter is beginning to enjoy meal times and showing greater independent all because her food is now moulded."

    Mrs Dewey, Private Customer

    "We have been auditing noise levels at mealtimes and have noticed that by making simple changes to the way we manage the mealtime experience. Our residents are much less distracted, and are clearing their plates rather than picking at their meals. So we are delighted to be seeing improved levels of nutrition and less wastage" 

    Donna Butcher, Woodleigh Care group

    Airedale NHS Foundation Trust has been working to improve the acute care environment for people with dementia in hospital. "We have introduced the coloured crockery range and had some excellent feedback on how this has made a difference"

    Fiona Throp - Senior Nurse for Older People - Airedale NHS Foundation Trust

    Order my guide!

    Learn how one simple change, can help someone to smile like this -

    See the difference one simple thing can make to someone's life. A smile can speak volumes. This is Jackie, with her yellow plate.

    Order my guide!

     

  • All the Latest from Healthcare HQ!

    It's been a little whilst since we last posted here and this is in no small part to some of the work we've been doing behind the scenes at Healthcare Services UK. You may already have noticed that we have improved the search function on the website to return better results for you. We are also working on improving the information on the website on each product, so you've got a better idea of the right products for you to use and to help you find them first time, every time.

    We've also been watching the news for interesting stories about progress in the battle against dementia, helpful tips and tools for caring for those with a dementia, and building up more resources and guides for you all to use to that end too.  There will be much more on that in the coming months.

    We'd like to share some of those stories below with you all now.

    A town hall which is offering film screenings Wem Town Hall where a new Dementia Friendly screening has taken place.

    This is Wem Town Hall, where on Monday 17th December, there was a "Singing Session" where those with a dementia, and their carers, could attend and enjoy singing along to classic movie songs.

    We've previously mentioned other groups in the country who arrange these important events where carers and those with a dementia can enjoy some social time and respite. We will continue to share this news and we hope to have many more to tell you about!

    Passion for care

    The passion at the heart of Healthcare Services UK comes direct from the heart of our MD, Jo Bonser. If you have not yet heard about Jo's story and why helping those with a dementia is so important to her, then we urge you to head over here and watch the video.

    Jo Bonser, MD of Hcsuk, leading a workshop on dementia and hydration and nutrition. Jo leading a workshop earlier this year talking about helping those with a dementia to eat and drink better.

    In Case You Missed It!

    November 27th was "Tasty Suppers" day, a day set up by the team behind Nutrition and Hydration week. The day, along with the other awareness day of Thirsty Thursday is designed to remind us of the importance of keeping those in our care well fed and cared for. We have a range of product solutions to help you with this, some of which are shown in the image on the right.

    These include plates and bowls which keep food warmer for longer, adapted cutlery which is easier to hold for those with limited strength in their hands and reduced mobility and cup and mugs with lids to both keep things warm and help reduce spillages.

    You can see more products on the website. 

    Keep popping back because there will be more to come, both in updates on the website but also with our other services and how we keep you informed of what we're up to here at Hcsuk.

     

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