Customer Testimonials

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Airedale NHS Foundation Trust has been working to improve the acute care environment for people with dementia in hospital. "We have introduced the coloured crockery range and had some excellent feedback on how this has made a difference" - After implementing changes suggested in the Dignified Dining Solutions Guide
Fiona Throp February 25, 2019
"We have been auditing noise levels at mealtimes and have noticed that by making simple changes to the way we manage the mealtime experience. Our residents are much less distracted, and are clearing their plates rather than picking at their meals. So we are delighted to be seeing improved levels of nutrition and less wastage" - After using the Dignified Dining Solutions Guide to make changes in the mealtime experiences for residents.
Donna Butcher February 25, 2019
I just wanted to take this opportunity to say thank you for an excellent service we received when we had our hoist, hoist slings and weight chair scales serviced. The gentleman who came was very polite and friendly with a professional manner. The reason we choose HCSuk is that we have always received excellent service from you and always received a friendly response when we contact any member of your team.
Colleen Joyce February 25, 2019
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I’m very pleased with the team at Hcsuk, very happy. Becky is an enormous laugh she really makes me laugh every time I phone up. Rachel, is ON IT, she helps me every single problem that I’ve got. Phil is a pleasure to know and work with, we have a great laugh together. All in all an absolutely brilliant team, really good team. I’ve had some people I’ve worked with and these are by far the best ever. They’re very pleasant and always happy to help with anything, I’m well pleased with them.
Jeff Dennis February 25, 2019
'Our resident is really comfortable on his mattress, used to be quite restless and getting up a lot in the night but is now sleeping really well. The mattress profiles with the bed really well, it's wipeable and easy to clean, our resident was getting red marks but hasn't has any since being on this mattress.'
Melissa August 08, 2017
Well done Jo what a wonderful time thing to do to produce a guide to help people with a Dementia to eat better. I have known and worked with your company for many years and you not only provide the care sector with great products and a second to none service but you also give something back to help us give our clients a better quality of life and here is another example of that. I can't recommend your company and products enough. Well done and keep up the good work xxxxx
Marie Duke Parker July 06, 2017
"My daughter is 12yo. She has diagnosis' of Down's syndrome, oral dysphagia, autism, sensory processing disorder and food intolerances. I have only been able to give her pureed or mashed food which she was not particularly interested in. She is assisted while eating. The first time she saw her 'food moulded' dinner she shouted, "carrots!". The second time she wanted to know what every bit of food was on her plate. This time I had used parsnips in the carrot mould. "What's that, what's that?", she said as she used a fork to scoop up individual pieces of dinner into her mouth with glee. I have neither the time, energy nor interest for 'faffing' about these days so the moulds are extremely practical. Easy to clean, easy to fill with food, easy to freeze and the frozen food just pops out. I have made batches of vegetables, meat and fruit, popped them out of the moulds and stored them in another container in the freezer to use later. One can use the broccoli mould for cauliflower and sprouts. The pumpkin mould for turnip and sweet potato and as I mentioned earlier parsnip in the carrot mould. But what is most important is that my daughter is beginning to enjoy her meal times and showing greater independence .... because of the moulded food. From my experience, the silicon food moulds have been a success.
Mrs D Drewery May 26, 2017
HCSUK offers a service that no other company does. Jo and her team deliver 5-star customer service along with cutting edge products that help us to improve the lives of our residents at a fair price. The team work tirelessly to provide us with everything that we may need to run a care home and so much more. We keep coming back for the high-quality service and the friendly chats we have along the way. The team are now used to our phone calls where we say, ‘could you find ……. For us’ – they certainly love a challenge and always deliver on my weird and wonderful requests. Jo and the team take the time to visit us and show us different products and equipment to improve the lives of our residents. We feel that the team effort is second to none and again the products are of the best quality for a reasonable price. We strive to be at the forefront of providing the best care possible for the residents with all of their varying needs and we would not be able to do this without Jo and her team.
Rachel Squire May 26, 2017
We would just like to pass on our thanks for all of your help with our orders and would be pleased if you would also pass on our thanks to the manufacturers for being so accommodating in meeting our requirements. We have found everyone very helpful.
Sue Jenkins April 12, 2017

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