Customer Testimonials

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'Our resident is really comfortable on his mattress, used to be quite restless and getting up a lot in the night but is now sleeping really well. The mattress profiles with the bed really well, it's wipeable and easy to clean, our resident was getting red marks but hasn't has any since being on this mattress.'
Melissa August 08, 2017
Well done Jo what a wonderful time thing to do to produce a guide to help people with a Dementia to eat better. I have known and worked with your company for many years and you not only provide the care sector with great products and a second to none service but you also give something back to help us give our clients a better quality of life and here is another example of that. I can't recommend your company and products enough. Well done and keep up the good work xxxxx
Marie Duke Parker July 06, 2017
"My daughter is 12yo. She has diagnosis' of Down's syndrome, oral dysphagia, autism, sensory processing disorder and food intolerances. I have only been able to give her pureed or mashed food which she was not particularly interested in. She is assisted while eating. The first time she saw her 'food moulded' dinner she shouted, "carrots!". The second time she wanted to know what every bit of food was on her plate. This time I had used parsnips in the carrot mould. "What's that, what's that?", she said as she used a fork to scoop up individual pieces of dinner into her mouth with glee. I have neither the time, energy nor interest for 'faffing' about these days so the moulds are extremely practical. Easy to clean, easy to fill with food, easy to freeze and the frozen food just pops out. I have made batches of vegetables, meat and fruit, popped them out of the moulds and stored them in another container in the freezer to use later. One can use the broccoli mould for cauliflower and sprouts. The pumpkin mould for turnip and sweet potato and as I mentioned earlier parsnip in the carrot mould. But what is most important is that my daughter is beginning to enjoy her meal times and showing greater independence .... because of the moulded food. From my experience, the silicon food moulds have been a success.
Mrs D Drewery May 26, 2017
HCSUK offers a service that no other company does. Jo and her team deliver 5-star customer service along with cutting edge products that help us to improve the lives of our residents at a fair price. The team work tirelessly to provide us with everything that we may need to run a care home and so much more. We keep coming back for the high-quality service and the friendly chats we have along the way. The team are now used to our phone calls where we say, ‘could you find ……. For us’ – they certainly love a challenge and always deliver on my weird and wonderful requests. Jo and the team take the time to visit us and show us different products and equipment to improve the lives of our residents. We feel that the team effort is second to none and again the products are of the best quality for a reasonable price. We strive to be at the forefront of providing the best care possible for the residents with all of their varying needs and we would not be able to do this without Jo and her team.
Rachel Squire May 26, 2017
We would just like to pass on our thanks for all of your help with our orders and would be pleased if you would also pass on our thanks to the manufacturers for being so accommodating in meeting our requirements. We have found everyone very helpful.
Sue Jenkins April 12, 2017
A meeting with HCS resulted in a deal to supply all our consumable products. Simple economics proved that whilst the products were a little more expensive they achieved the desired result by using half the volumes we had used previously. That and the highest levels of service and going the extra mile made for a great relationship. Their passion for their business and their customers sets them apart.
. November 05, 2015
Since I set up the account for HCS over 18 months ago I have found them to be an excellent advocate of our products. They have been willing to learn about the technical and servicing elements to our hoists and the sales staff have really taken on board and proactively promoted our range where possible. I feel that as a company HCS have got the desire and right people in place for growing in this competitive industry. They seem to push themselves to go that little bit further and offer that little bit more to stand out from the rest. May our relationship continue going from strength to strength.
Lee Norrish November 05, 2015
As a care home manager I have used HCS for my supplies for the last 20 years in two homes. I have always found them to be helpful and reliable. Their products are of the highest standards, they are able to source anything. The delivery service is prompt and regular so I do not have to kepp large amounts of stock. They supply extra services such as servicing and repairs which are done effeciently, and training in COSHH. The reps are pleasent and helpful bringing new products to my attention but are never ''pushy''. Aftercare is good, any problems soon sorted. I would recommend them highly and would not think of using anyone else.
Mary Barker October 29, 2015
HPC have supplied HCS (Health Care Services Ltd) for well over a decade now and we would consider them to be a high quality and professional business run in an organised and progressive manor. We do not rank our customers or have a preferred customer status but if we were to introduce such a scheme I can confirm that HCS would easily make such a grade.
Irving Squires October 26, 2015

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