How to achieve accurate and instant temperature checking for staff and visitors to care homes

How to achieve accurate and instant temperature checking

Hcsuk Mounted Thermometer

According to the British Geriatrics Society latest resource: Managing the COVID-19 Pandemic in Care Homes

‘For most residents in care homes, the risks of exposure to COVID-19 from visitors outweigh the benefits. Exceptions may include residents nearing the end of life and some residents with a mental health disorder such as dementia, autism or learning disability where absence of visiting from an immediate family member or carer would cause distress. Therefore, visiting policies should be based upon individualised risk-assessments and shared decision making with residents, their families and care home staff.

The guidance is clear that even as lockdown measures are being slowly lifted and visitors are being allowed tentative contact with their loved ones, the very real risk of exposure to COVID-19 remains and care homes are all extremely anxious to take every precaution to avoid a second wave.

The full guidance for Managing the COVID-19 Pandemic in Care Homes can be viewed here.

With temperature checking now becoming a normal part of life in care homes, for residents, staff and visitors, this can be time consuming, labour intensive and with ongoing costs on consumables.

Using a wall mounted infrared thermometer allows staff and visitor temperatures to be screened instantly and effectively and without contact. A motion sensor on the thermometer is activated with the infrared enables the temperature to be taken. It protects residents, staff and visitors, improving health and safety without creating queues or delays.

With our care homes opening up to more visitors and with staff, who have been in self isolation and in some cases screened, processes to allow access need to be not only robust but also easy and time efficient to allow staff to be where they are needed and not checking temperatures of visitors and returning staff.

Hcsuk have been researching this with a number of care homes and this wall mounted thermometer has proved to be one of the best solutions. We now have these thermometers available to care homes, nursing homes and also for offices and other facilities such as clinics and nurseries.

In the main reception areas and staff entrances you can now do the following:

• Fast, effective temperature screening

• Non-contact – to avoid cross-infection

• Instant audio/visual warning if temperature is high

The thermometer can be set up exactly where you need it:

Thanks to long lasting battery power, with auto power-off (or the USB power lead, included) you can set position of this thermometer anywhere. Wall fixings are provided, but with a screw fitting on the bottom, the thermometer can be fixed to a tripod or stand, too. Making this a very versatile and very useful piece of equipment which can be used time and time again to help protect residents, staff and visitors.

The guidance states that the thermometer should be placed in an area for up to an hour before first use. This gives the thermometer time to acclimatise to the room which it is situated in. We also advise that this is not placed too close to an entrance where there may be a cold breeze for example. If you have difficulty with this we do have engineers on hand to help understand where the best position would be to have the thermometer placed within your facility.


Dimensions: 170mm x 115mm x 140mm

Measuring distance: 5cm – 10cm

Response time: 0.5 seconds

Infrared measuring range: 0ºC – 50ºC

Measuring accuracy: 34ºC – 45ºC ± 0.2ºC

Power: USB or 18650 Li-ion rechargeable battery

Input: DC 4.2 – 5V

Certification: CE ROHS FC

How does this automatic thermometer work?

This infrared thermometer is designed as a screening tool to detect high temperature in individuals as they enter a building. The thermometer can be wall mounted, using the rear screw hooks, or stand mounted, using the screw fixing on the bottom.

Here is a short explanatory video…

The non contact temperature sensor detects motion, using infrared read a person’s temperature instantly and display it on the LED screen. Healthy temperatures are accompanied by a single beep and green LEDs; high (fever) temperatures are accompanied by a continuous warning beep and red LEDs.

Readings are high accuracy (34ºC – 45ºC ± 0.2ºC).

Because the thermometer is automatic – responding to motion and then reading temperature using infrared – it not only means that contact is not required and therefore avoids cross infection, but also means an employee is not needed to take the temperatures. This makes it perfect for shops, factories and warehouses, schools and medical centres, where many people are likely to enter a building through the day and will need their temperature taking quickly and easily.

Order your Mounted Infrared Thermometer here

To get a FREE copy of a Staff Temperature Monitoring Chart please email

Contact Us Today


Other Hcsuk Articles you might find interesting…

Are your mattresses hygienically clean, or just physically clean? Our complete guide to mattress decontamination.

At a time when infection control and prevention is paramount in care homes, how do you ensure that your mattresses are hygienically clean as well as physically clean?

Read more…

How are care homes coping without access to care professionals to help with essential care equipment assessments during lockdown?

Hcsuk are pleased to be able to add to our already extensive range of products and services to care homes, by offering you a remote equipment assessment service

Read more…


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Customer Testimonials

“We’ve built a strong working relationship with Hcsuk over many years, having used them to source, install and service our medical training equipment. We have always found the team very professional, helpful, and well-organised. We’d like to give a particular shout out to Phil, the technician / engineer who has been the consistent friendly face visiting our business to inspect and test our mobility hoists every 6 months. Thank you for all your support and advice.”

P. B. (Care Manager), Blue Bird Care Ltd

You are part of a great company, if we can help you grow by contracting you out to our sites its good for you, but it’s great for us because your service is fantastic, very efficient, everyone within Hcsuk is super helpful in answering queries and every time we’ve had an issue, Hcsuk has always been there to solve the problem almost immediately, which is fantastic.

Leicestershire County Council

Truly exceptional levels of customer service, the best I have experienced for many years. Very helpful staff made follow up calls to ask how the equipment was performing and supplied extra user instructions to supplement the manufacturers manual. I would not hesitate to order from this company again.

Savills Estate Agents

We would just like to pass on our thanks for all of your help with our orders and would be pleased if you would also pass on our thanks to the manufacturers for being so accommodating in meeting our requirements. We have found everyone very helpful.

Lincs Partnership NHS Foundation Trust

Since I set up the account for Hcsuk over 18 months ago I have found them to be an excellent advocate of our products. They have been willing to learn about the technical and servicing elements to our hoists and the sales staff have really taken on board and proactively promoted our range where possible. I feel that as a company Hcsuk have got the desire and right people in place for growing in this competitive industry. They seem to push themselves to go that little bit further and offer that little bit more to stand out from the rest. May our relationship continue going from strength to strength.

Joerns Healthcare

As a care home manager I have used Hcsuk for my supplies for the last 20 years in two homes. I have always found them to be helpful and reliable. Their products are of the highest standards, they are able to source anything. The delivery service is prompt and regular so I do not have to keep large amounts of stock. They supply extra services such as servicing and repairs which are done efficiently, and training in COSHH. The reps are pleasant and helpful bringing new products to my attention but are never ”pushy”. Aftercare is good, any problems soon sorted. I would recommend them highly and would not think of using anyone else.

Littleover Nursing Home

HPC have supplied Hcsuk (Health Care Services Ltd) for well over a decade now and we would consider them to be a high quality and professional business run in an organised and progressive manor. We do not rank our customers or have a preferred customer status but if we were to introduce such a scheme I can confirm that Hcsuk would easily make such a grade.

HPC Healthline

As a manufacturer we look for key values in a distributor some of these include honesty, reliability, commitment and reputation. Hcsuk carry all of these and many more. With a twenty plus year working relationship we now place Jo and the team at the top of our distributor list. I have no hesitation in recommending Hcsuk to any prospective manufacturer or customer and wish Jo and the team all the best for the future.

Cleenol Group Ltd

It is brilliant that we are able to ring Health Care Services and that you will go the extra mile to get us the stock we need as soon as possible.

Rykneld View Nursing Home

Just to say a huge thankyou to you and your fantastic team, and I mean that from the Heart. I have never before experienced such a person centred company.

Hampton Grange Nursing Home

What I like about working with Health Care Services is the relationship we have built up and the personal service. The homes report that you always deliver on time, the quality is consistently good and the prices competitive. Your team members are always willing to go that extra mile for us and if ever we have an issue there is always someone there to save the day.

Eastgate Care

Thanks to Jo for going over and above to get us our items in time for our special event at Buddleia House – it was very much appreciated. A massive thankyou for your continued assistance as a supplier to ourselves.

Buddleia House

We have always received excellent services from everyone at HCS at our 2 care homes, especially Lee, Jo and Phil. Always professional with a quick response time. Nothing ever seems too much trouble. Recently I had to use them personally for equipment to enable my mothers discharge from hospital. I had a response within the hour for prices and delivery came straight from the manufacturer to speed up delivery. Phil arrived at the same time to put the equipment together for us! I can’t thank them enough for putting our minds at ease and for the continued support from a personal and professional perspective. I’d recommend them to anyone requiring care equipment and its nice to support local businesses. Especially when they do such a good job!!

Orla House

I contacted HCSUK trying to find a hoist that could be operated unaided by the client. I had become very disheartened, no-one was really helpful until I spoke to Donna at HCSUK.

Donna was incredibly understanding, her professionalism raised my spirits again. Everything Donna said she would do she did, including arranging for me to speak to Andrew the salesman who like Donna was incredibly helpful, happy to bring two machines to demonstrate.

I can’t recommend them highly enough. They are good people.

Penelope C

I spoke to Lee Atterbury 2 weeks ago, when I was despairing about the prospect of finding any equipment to help my husband in the bathroom. I had tried all the popular brands, but none were right for his needs.

When I spoke to Lee he understood what I was saying and set about trying to find what we need. He was so patient and understanding and gave me the confidence to explore outside the box.

I spoke to Lee today and was able to tell him that we, hopefully, have found the solution. I am sorry that it was not a product you sell, though you may in the future, but will certainly look first to HCS for other products.

Thank you so much to Lee for first class customer service.

Christine G, Sheffield

VAT Relief Information

Conditions for VAT relief for disabled people

Some of the products which can be purchased from the Hcsuk website are available for an eligible person to purchase without paying VAT on them. HM Revenue and Customs sets out the conditions when equipment for disabled people might be free of VAT and how to claim exemption from paying VAT on these products.

Products a can only be exempt from VAT when all the following conditions are met:

  1. The customer is eligible to purchase supplies at the zero rate
  2. The goods are for the personal or domestic use of the customer
  3. The goods and services are eligible to be supplied at the zero rate

A more detailed explanation of each of these conditions is given below, but you should visit the HM Revenue and Customs Website to fully understand the conditions

The product must be being purchased for someone who is chronically ill or disabled.

A person is ‘chronically sick or disabled’ if he/she is a person:

It does not include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.

‘personal or domestic’ use means that the supply must be made available specifically for the use of an eligible individual.

You don’t have to physically buy the goods in person. If your parent, guardian or wife or husband buys the goods and services for you, then you won’t be charged VAT.

What counts as personal or domestic use?

Personal or domestic use means that the goods or services are supplied for your own private use, rather than for business purposes. Also, the goods or services must be just for your own use – not for use by anyone else, or chronically sick or disabled people in general. However, if you and your partner are both chronically sick or disabled and you buy goods or services for both of you to use, then you won’t have to pay VAT.

Products which are offered for sale on this website which qualify for VAT relief to be claimed for an eligible person.

The products which can be bought without paying VAT are:

Only the products on our site carrying the VAT exemption price (the smaller price marked ex VAT) are eligible to be purchased this way and you must tick the box on the basket page indicating that you wish to claim VAT exemption on the items in your basket that are eligible for VAT relief.

How to claim

On the my basket page of this website a link to the online declaration form is provided if the basket contains a product that qualifies for VAT relief. You must tick the box to state you wish to claim VAT relief on the eligible product and complete in full the reason by which you are ‘chronically sick or disabled’ and name and address of the claimant. If possible the person making the claim should complete this form, but a family member, carer or medical professional may complete the form on the claimants behalf. To submit the claim and receive the VAT relief, click the ‘Submit VAT Relief Claim’ button before proceeding to the checkout.

Please note that all orders submitted with a VAT relief claim form completed are checked before the order is processed.

It is necessary to complete a separate claim form each time a qualifying product is purchased from Hcsuk.


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