What are you most passionate about personally?
Motorcycles and music.
What are you most passionate about professionally?
Job done right first time and being on top of quality.
What do you think are the best skills that you bring to your job?
A structured way that I approach any servicing or repairs. It’s the way it’s diagnosed or the service is done in an orderly fashion, so nothing is amiss.
What are you surprisingly good at?
A good connection with the customers.
What’s the most inspiring parts of your job?
Knowing that I’m basically going in and making sure all the equipment is usable. Keeping things going sort of thing.
What would you do in a job, even if you didn’t get paid for it?
A motorcycle courier or a boat captain.
What’s the biggest proof that you’re good at what you do?
The positive reports that I get back. And the way that the customers show their appreciation.
How long have you been working in your field, but not here, but in the field of what you do?
About six or seven years.
What’s your biggest accomplishment?
If I get tasked with a breakdown and it’s something I’ve not been familiar with or looked at before. And I’d go in a bit apprehensive and then I’ve sorted the problem out I’m quite satisfied.
What challenges or problems do you constantly solve for our customers?
Generally, it’s breakdowns with hoists, and baths. They are the main issues that the customers have. For me the baths are my main issue because training is not always provided.
What are you complimented on most in your work?
Efficiency and a job well done. And good attitude with customers.
If you could write your own job title that best describes what you do here, what would it be?
Service maintenance manager and an all-round maintenance person.
Name three words that you describe yourself.
Perfectionist, people person and calm
What is your personal motto?
Life isn’t a trial run, just go for it full tilt
Name three celebrities you like.
Ant Middleton, James Blunt and Marc Marquez
There’s a body in the boot of your car, out of those three celebrities, who do you ask for help, and why?
Definitely Ant Middleton. He’s the most experienced guy to help.
There’s You’re on trial in Thailand. Who do you choose to be your defence lawyer and why?
Ant Middleton again