Eewwwww, have you seen what could be lurking on your hands today?

SHOCKING: You won’t BELIEVE how many GERMS are on your hands!!! – so we thought we’d share some useful stuff about good hand hygiene practice on Clean Your Hands Day


Hand hygiene is more important than most people realise
EWWWW!! What could be on your hands right now!?


The amount of bacteria found on the average human hand is alarming to the uninitiated.

According to research from the University of Colorado at Boulder, on average we carry 3,200 bacteria from 150 different species on our hands. The types of bacteria on our hands are also very diverse according to Dr Noah Fierer, who led the study.

However, in the inimitable words of Corporal Jones, ‘don’t panic Mr Mannering!’ – It’s perfectly natural to carry bacteria on our bodies. Each person’s bacterial “fingerprint” is apparently unique.

However, these statistics do highlight the importance of good quality hand hygiene, as not having the right tools, knowledge or the correct technique can lead to the spread of dangerous bacterial infections including Sepsis, food poisoning and Meningitis.

But the good news is that hand hygiene, when performed correctly, is widely acknowledged to be the SINGLE most important activity that reduces the spread of infection.

You may have noticed we use the phrase ‘hand hygiene’ rather than ‘hand washing’ – this is because we believe that there are actually 4 key stages to quality hand hygiene:

Hand cleansing – this fundamental step in hand hygiene not only removes any visible soiling from hands but also the physical action of good hand washing technique, with a minimum contact time of 20-30 seconds, will remove high levels of bacteria and viruses present on the skin.

Hand sanitising – with an alcohol based sanitiser ( with a minimum of 60% alcohol as an active ingredient, compliant with BE EN 1500:2013) will kill germs and provide a high level of skin disinfection on visible clean hands

Hand drying – the physical action of drying hands thoroughly with an absorbent paper hand towel is important for optimum hygiene to dry hands faster, dislodge bacteria and leave hands cleaner. NB Bacteria is more easily spread via wet hands than dry ones.

Hand moisturising/rebalancing – maintaining healthy intact skin is a really important, and often overlooked, element of good hand hygiene practice and infection prevention. Moisturising will keep hands soft and supple avoiding dryness, soreness and cracking, which in turn can harbour potentially harmful bacteria, especially when hands are frequently washed.


Here are some top tips for maintaining squeaky clean hands:

  1. Sing whilst you’re washing!

You need to make sure you are washing your hands for a minimum contact time of 20-30 seconds, so why not have a sing along with a couple of verses of happy birthday whilst you’re washing.

2. Back-teria

A lot of us forget to wash the back of our hands. Simply rub the palm of one hand over the back of the other (so it looks like you have 10 fingers and one hand) and then swap hands.

3. Don’t trust taps

Remember, the taps were turned on with your unwashed hands. To maintain cleanliness post-wash, grab a clean, dry towel and use it to turn off the taps.

4. At your fingertips

From texting to peeling an orange, our fingertips and nails are one of our most useful assets – and bacteria seems to agree. Most of the bacteria we pick up daily live on fingertips and underneath our nails meaning we should pay special attention when washing them.

5. Ignore fake facts

One myth is that bacteria don’t last longer than an hour. This is false; bacteria can be resilient. If you thought they’d fade away after a couple of hours then you’re wrong. Some bacteria can last on surfaces for several months, so it’s important to pay special attention when cleaning – especially in the kitchen.

If you would be interested in us helping you to improve any aspect of your current hand hygiene provision, then please call Beckie today on 01773 713713 or email her for more details.

We can help you with:

  • A hand hygiene audit and site survey of your care home to ensure your compliancy with current best practice and guidelines
  • A wide range of skin friendly hand hygiene and hair and body products to suit your needs.
  • A variety of free dispensing options with free installation on 25+ dispensers
  • A comprehensive range of education and training materials to help support you with hand hygiene compliance


For more information on our fit for purpose range of hand hygiene solutions and training tools please head over to our website






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Customer Testimonials

“We’ve built a strong working relationship with Hcsuk over many years, having used them to source, install and service our medical training equipment. We have always found the team very professional, helpful, and well-organised. We’d like to give a particular shout out to Phil, the technician / engineer who has been the consistent friendly face visiting our business to inspect and test our mobility hoists every 6 months. Thank you for all your support and advice.”

P. B. (Care Manager), Blue Bird Care Ltd

You are part of a great company, if we can help you grow by contracting you out to our sites its good for you, but it’s great for us because your service is fantastic, very efficient, everyone within Hcsuk is super helpful in answering queries and every time we’ve had an issue, Hcsuk has always been there to solve the problem almost immediately, which is fantastic.

Leicestershire County Council

Truly exceptional levels of customer service, the best I have experienced for many years. Very helpful staff made follow up calls to ask how the equipment was performing and supplied extra user instructions to supplement the manufacturers manual. I would not hesitate to order from this company again.

Savills Estate Agents

We would just like to pass on our thanks for all of your help with our orders and would be pleased if you would also pass on our thanks to the manufacturers for being so accommodating in meeting our requirements. We have found everyone very helpful.

Lincs Partnership NHS Foundation Trust

Since I set up the account for Hcsuk over 18 months ago I have found them to be an excellent advocate of our products. They have been willing to learn about the technical and servicing elements to our hoists and the sales staff have really taken on board and proactively promoted our range where possible. I feel that as a company Hcsuk have got the desire and right people in place for growing in this competitive industry. They seem to push themselves to go that little bit further and offer that little bit more to stand out from the rest. May our relationship continue going from strength to strength.

Joerns Healthcare

As a care home manager I have used Hcsuk for my supplies for the last 20 years in two homes. I have always found them to be helpful and reliable. Their products are of the highest standards, they are able to source anything. The delivery service is prompt and regular so I do not have to keep large amounts of stock. They supply extra services such as servicing and repairs which are done efficiently, and training in COSHH. The reps are pleasant and helpful bringing new products to my attention but are never ”pushy”. Aftercare is good, any problems soon sorted. I would recommend them highly and would not think of using anyone else.

Littleover Nursing Home

HPC have supplied Hcsuk (Health Care Services Ltd) for well over a decade now and we would consider them to be a high quality and professional business run in an organised and progressive manor. We do not rank our customers or have a preferred customer status but if we were to introduce such a scheme I can confirm that Hcsuk would easily make such a grade.

HPC Healthline

As a manufacturer we look for key values in a distributor some of these include honesty, reliability, commitment and reputation. Hcsuk carry all of these and many more. With a twenty plus year working relationship we now place Jo and the team at the top of our distributor list. I have no hesitation in recommending Hcsuk to any prospective manufacturer or customer and wish Jo and the team all the best for the future.

Cleenol Group Ltd

It is brilliant that we are able to ring Health Care Services and that you will go the extra mile to get us the stock we need as soon as possible.

Rykneld View Nursing Home

Just to say a huge thankyou to you and your fantastic team, and I mean that from the Heart. I have never before experienced such a person centred company.

Hampton Grange Nursing Home

What I like about working with Health Care Services is the relationship we have built up and the personal service. The homes report that you always deliver on time, the quality is consistantly good and the prices competitive. Your team members are always willing to go that extra mile for us and if ever we have an issue there is always someone there to save the day.

Eastgate Care

VAT Relief Information

Conditions for VAT relief for disabled people

Some of the products which can be purchased from the Hcsuk website are available for an eligible person to purchase without paying VAT on them. HM Revenue and Customs sets out the conditions when equipment for disabled people might be free of VAT and how to claim exemption from paying VAT on these products.

Products a can only be exempt from VAT when all the following conditions are met:

  1. The customer is eligible to purchase supplies at the zero rate
  2. The goods are for the personal or domestic use of the customer
  3. The goods and services are eligible to be supplied at the zero rate

A more detailed explanation of each of these conditions is given below, but you should visit the HM Revenue and Customs Website to fully understand the conditions

The product must be being purchased for someone who is chronically ill or disabled.

A person is ‘chronically sick or disabled’ if he/she is a person:

It does not include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.

‘personal or domestic’ use means that the supply must be made available specifically for the use of an eligible individual.

You don’t have to physically buy the goods in person. If your parent, guardian or wife or husband buys the goods and services for you, then you won’t be charged VAT.

What counts as personal or domestic use?

Personal or domestic use means that the goods or services are supplied for your own private use, rather than for business purposes. Also, the goods or services must be just for your own use – not for use by anyone else, or chronically sick or disabled people in general. However, if you and your partner are both chronically sick or disabled and you buy goods or services for both of you to use, then you won’t have to pay VAT.

Products which are offered for sale on this website which qualify for VAT relief to be claimed for an eligible person.

The products which can be bought without paying VAT are:

Only the products on our site carrying the VAT exemption price (the smaller price marked ex VAT) are eligible to be purchased this way and you must tick the box on the basket page indicating that you wish to claim VAT exemption on the items in your basket that are eligible for VAT relief.

How to claim

On the my basket page of this website a link to the online declaration form is provided if the basket contains a product that qualifies for VAT relief. You must tick the box to state you wish to claim VAT relief on the eligible product and complete in full the reason by which you are ‘chronically sick or disabled’ and name and address of the claimant. If possible the person making the claim should complete this form, but a family member, carer or medical professional may complete the form on the claimants behalf. To submit the claim and receive the VAT relief, click the ‘Submit VAT Relief Claim’ button before proceeding to the checkout.

Please note that all orders submitted with a VAT relief claim form completed are checked before the order is processed.

It is necessary to complete a separate claim form each time a qualifying product is purchased from Hcsuk.


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