If you have ladies and gents in your care who are on pureed diets, how do their pureed meals shape up?

June  is Dysphagia Awareness month, so I want to ask you this question:

If you have ladies and gents in your care who are on pureed diets, how do their pureed meals shape up?

About three years ago some customers came to me and asked me:

 “How can you help us to improve the presentation of our pureed meals?”

They were very conscious that they were pureeing down different components of  meals, such as potatoes, fish and vegetables, and serving them all up in one bowl to their residents, which actually looked pretty disgusting, not very appetising not very visually appealing, didn’t smell very nice and actually didn’t taste very nice either.

And they really wanted to find ways to improve the presentation of these meals for their ladies and gents, and we really wanted to help them!

So we set about finding a solution to this challenge and I’m really proud to say that we were the first healthcare company in the UK to market a range of food moulds designed to enable care caterers to effectively recreate the shape of pureed food.

With 12 moulds available in the range of different meats and vegetables, including sausage, sliced meat and stewed steak, as well as pumpkin, broccoli and carrots, there is much scope to use your imagination to create a better variety of delicious looking and tasting pureed meals.

And your ladies and gents who are on pureed diets, can be given meals which don’t look any different to anybody else’s so they do not feel isolated or singled out.

We all know that we eat with our eyes first, and that if we see food that looks appetizing we’re more likely to eat it, and we eat better.

So, I repeat my question to you:

How are YOUR pureed meals shaping up for your ladies and gents?

Over the past 3 years we’ve been helping literally hundreds of members of the public, care homes and hospitals all over the country as well as in Ireland and Portugal, to improve the presentation of their pureed meals, by providing them with our range of silicone food moulds.

And, what was really lovely was when we received this particular testimonial back from a lady whose daughter has a diagnosis of Down syndrome, oral dysphagia, autism, sensory processing disorder and also food intolerances.

This lady bought some of our food moulds to help with her daughter‘s nutrition, and this is what she said about the difference they had made to her daughter’s mealtimes:

‘ I’ve only been able to give my daughter pureed or mash foods which she was not particularly interested in previously. She is assisted while eating and the first time she saw her food moulded dinner she shouted ‘carrots!’

The second time she wanted to know what every bit of food was on her plate, this time I had used parsnips in the carrot mould, what’s that what’s that? she said as SHE used a fork to scoop up individual pieces of dinner into her mouth with glee. But what’s most important to me is that my daughter is beginning to enjoy mealtimes and showing greater independence all because her food is now moulded to look like it should.’

We have had so many positive comments about the effect that being able to provide meals for residents who are on pureed diets and make them look like they should, it’s much more dignified for the residents, and actually does lead to increased nutritional intake:

Another customer told us:

‘The food moulds have been a revelation in our home for residents on a pureed diet. Nobody ever wants to be on a pureed diet but with these food moulds we can restore the dignity in eating by giving a well-balanced meal for puree diets in an appetizing and visually stimulating way. Many visitors to our home have no idea that meals are pureed for some residents.’

So this is really really important, and as in everything we do, we aim to help care homes to improve their standards, to also improve the health and well-being of the ladies and gents they support. I would highly recommend that if you don’t currently mould your pureed meals, please have a look and see what can be achieved, because, I guarantee that it will make a massive difference in the lives of the ladies and gents that you support.

Our website has more details on products that can help with meal presentation for pureed meals.

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“We’ve built a strong working relationship with Hcsuk over many years, having used them to source, install and service our medical training equipment. We have always found the team very professional, helpful, and well-organised. We’d like to give a particular shout out to Phil, the technician / engineer who has been the consistent friendly face visiting our business to inspect and test our mobility hoists every 6 months. Thank you for all your support and advice.”

P. B. (Care Manager), Blue Bird Care Ltd

You are part of a great company, if we can help you grow by contracting you out to our sites its good for you, but it’s great for us because your service is fantastic, very efficient, everyone within Hcsuk is super helpful in answering queries and every time we’ve had an issue, Hcsuk has always been there to solve the problem almost immediately, which is fantastic.

Leicestershire County Council

Truly exceptional levels of customer service, the best I have experienced for many years. Very helpful staff made follow up calls to ask how the equipment was performing and supplied extra user instructions to supplement the manufacturers manual. I would not hesitate to order from this company again.

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We would just like to pass on our thanks for all of your help with our orders and would be pleased if you would also pass on our thanks to the manufacturers for being so accommodating in meeting our requirements. We have found everyone very helpful.

Lincs Partnership NHS Foundation Trust

Since I set up the account for Hcsuk over 18 months ago I have found them to be an excellent advocate of our products. They have been willing to learn about the technical and servicing elements to our hoists and the sales staff have really taken on board and proactively promoted our range where possible. I feel that as a company Hcsuk have got the desire and right people in place for growing in this competitive industry. They seem to push themselves to go that little bit further and offer that little bit more to stand out from the rest. May our relationship continue going from strength to strength.

Joerns Healthcare

As a care home manager I have used Hcsuk for my supplies for the last 20 years in two homes. I have always found them to be helpful and reliable. Their products are of the highest standards, they are able to source anything. The delivery service is prompt and regular so I do not have to keep large amounts of stock. They supply extra services such as servicing and repairs which are done efficiently, and training in COSHH. The reps are pleasant and helpful bringing new products to my attention but are never ”pushy”. Aftercare is good, any problems soon sorted. I would recommend them highly and would not think of using anyone else.

Littleover Nursing Home

HPC have supplied Hcsuk (Health Care Services Ltd) for well over a decade now and we would consider them to be a high quality and professional business run in an organised and progressive manor. We do not rank our customers or have a preferred customer status but if we were to introduce such a scheme I can confirm that Hcsuk would easily make such a grade.

HPC Healthline

As a manufacturer we look for key values in a distributor some of these include honesty, reliability, commitment and reputation. Hcsuk carry all of these and many more. With a twenty plus year working relationship we now place Jo and the team at the top of our distributor list. I have no hesitation in recommending Hcsuk to any prospective manufacturer or customer and wish Jo and the team all the best for the future.

Cleenol Group Ltd

It is brilliant that we are able to ring Health Care Services and that you will go the extra mile to get us the stock we need as soon as possible.

Rykneld View Nursing Home

Just to say a huge thankyou to you and your fantastic team, and I mean that from the Heart. I have never before experienced such a person centred company.

Hampton Grange Nursing Home

What I like about working with Health Care Services is the relationship we have built up and the personal service. The homes report that you always deliver on time, the quality is consistantly good and the prices competitive. Your team members are always willing to go that extra mile for us and if ever we have an issue there is always someone there to save the day.

Eastgate Care

VAT Relief Information

Conditions for VAT relief for disabled people

Some of the products which can be purchased from the Hcsuk website are available for an eligible person to purchase without paying VAT on them. HM Revenue and Customs sets out the conditions when equipment for disabled people might be free of VAT and how to claim exemption from paying VAT on these products.

Products a can only be exempt from VAT when all the following conditions are met:

  1. The customer is eligible to purchase supplies at the zero rate
  2. The goods are for the personal or domestic use of the customer
  3. The goods and services are eligible to be supplied at the zero rate

A more detailed explanation of each of these conditions is given below, but you should visit the HM Revenue and Customs Website to fully understand the conditions

The product must be being purchased for someone who is chronically ill or disabled.

A person is ‘chronically sick or disabled’ if he/she is a person:

It does not include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.

‘personal or domestic’ use means that the supply must be made available specifically for the use of an eligible individual.

You don’t have to physically buy the goods in person. If your parent, guardian or wife or husband buys the goods and services for you, then you won’t be charged VAT.

What counts as personal or domestic use?

Personal or domestic use means that the goods or services are supplied for your own private use, rather than for business purposes. Also, the goods or services must be just for your own use – not for use by anyone else, or chronically sick or disabled people in general. However, if you and your partner are both chronically sick or disabled and you buy goods or services for both of you to use, then you won’t have to pay VAT.

Products which are offered for sale on this website which qualify for VAT relief to be claimed for an eligible person.

The products which can be bought without paying VAT are:

Only the products on our site carrying the VAT exemption price (the smaller price marked ex VAT) are eligible to be purchased this way and you must tick the box on the basket page indicating that you wish to claim VAT exemption on the items in your basket that are eligible for VAT relief.

How to claim

On the my basket page of this website a link to the online declaration form is provided if the basket contains a product that qualifies for VAT relief. You must tick the box to state you wish to claim VAT relief on the eligible product and complete in full the reason by which you are ‘chronically sick or disabled’ and name and address of the claimant. If possible the person making the claim should complete this form, but a family member, carer or medical professional may complete the form on the claimants behalf. To submit the claim and receive the VAT relief, click the ‘Submit VAT Relief Claim’ button before proceeding to the checkout.

Please note that all orders submitted with a VAT relief claim form completed are checked before the order is processed.

It is necessary to complete a separate claim form each time a qualifying product is purchased from Hcsuk.

 

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