Due to Covid-19 restrictions, our mobility shop is closed for onsite purchasing, however you can still place orders through our website portal or via click and collect. 

Customer Testimonials

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Good afternoon Jo, Thank you very much for your 5* service! We really appreciate it. Many thanks Natalie
Wren Hall August 13, 2021
“We’ve built a strong working relationship with HCS over many years, having used them to source, install and service our medical training equipment. We have always found the team very professional, helpful, and well-organised. We’d like to give a particular shout out to Phil, the technician / engineer who has been the consistent friendly face visiting our business to inspect and test our mobility hoists every 6 months. Thank you for all your support and advice.” P Bryan -Care Manager
Bluebird Care June 28, 2021
Jo and her team at HCSUK make a real positive improvement to the lives of the elderly residents we look after. They reflect our values and are "devoted" to their customers. Ensuring that we, as a care home for the elderly, never ran out of PPE or materials for infection control throughout the COVID crisis - so keeping our staff and residents safe. Also as a social care provider I knew they were always there to support us whatever came our way - complete reassurance. But they went further. They researched new and innovative products and services. Kept us up to date on market trends, changing guidance and new ways of working. During the pandemic there were shortages of all types of cleaning products, at one point there was a nationwide shortage of the disinfectant and our usage had dramatically increased, we were running out and needed a similar product urgently. With one call to Jo and her team they sourced and delivered an equivalent product within two hours. When we installed a bar in our dementia home we needed glassware that was safe for residents with a dementia. Jo researched some shatterproof plastic beer tankard and wine glasses that were indistinguishable from glass ones found in every pub. This made our inhouse bar look and feel normal, maintained resident’s human rights to a normal life, respected their dignity but was also safe. During the pandemic we found that residents who were hard of hearing were unable to hear because they had become accustomed to lip reading. Despite the national shortages of all PPE Jo found masks that had clear plastic panels in front of your mouth so residents could see staffs and visitors lips. They could then hear much better. Reducing cross infection between rooms and residents has become paramount. We asked Jo to come up with new infection control solutions. She sourced an aerosol canister that contained a special and safe disinfectant that could be set off in a room and “fogg” the entire room killing any bacteria.
J.W. June 17, 2021
You are part of a great company, if we can help you grow by contracting you out to our sites its good for you, but it’s great for us because your service is fantastic, very efficient, everyone within HCS is super helpful in answering queries and every time we’ve had an issue, HCS has always been there to solve the problem almost immediately, which is fantastic.
Ashley Denny May 16, 2021
Many thanks to Rachel, Jo and Belinda. Since becoming a Registered Manager I have found this company supportive, knowledgeable and professional. My orders are always followed through with ease and delivered quickly. Prices are always excellent. Big shout out to a wonderful team. Highly recommended.
LINDA THORLEY August 16, 2021
Hi Jo It was lovely to meet you and Belinda this morning. Thank you for your email explaining your code of conduct which is very reassuring to know Mum will be in safe hands. The demonstration was most helpful and very informative and of course it's always good to physically appreciate the product. It was good to meet the rep too (please forgive my poor memory but his name eludes me) who really explained the features of the mattress and showed me all the component parts; this has given me a good understanding. Thank you for arranging the demonstration today and for your kind understanding and appreciation of this important purchase on behalf of my Mum. I will be in touch soon. Kind regards Claire Grant.
Claire Grant February 23, 2021
Hi Rachel, On behalf of myself and staff at Timber Street we would like to thank you for the wonderful Christmas that you sent us. The picture certainly made us laugh and we all said how amazing it was. Such kind words, thank you and I would like to thank you and the whole team for the excellent service you provide
Wendy Smith February 23, 2021
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Hi Belinda, We are so pleased with the furniture the blue isn't as dark as it looks probably my phone... Thank you so much for all your help Belinda we wouldn't have got it this soon without you. You have gone the extra mile for us with everything. It's been an absolute pleasure working with you. Could I please ask you to forward this email to your Manager as you deserve your Manager to know how helpful you are. Kind regards Pamela McGraw
Pamela McGraw February 23, 2021
A wonderful testimonial from our customer Neil Blake who after confirming their service requirements with Rachel added a heartwarming thanks at the end of his message. "Everything you do for us is certainly more than useful. We wouldn’t be able to give the care we do, to the services users without the support from you and Phil". Thanks lovely
Neil Blake January 22, 2021

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