Top 5 Benefits of Using a Hoist in a Care Home Setting

Top 5 Benefits of Using a Hoist in a Care Home Setting

The use of hoists and slings is an integral part of delivering health and social care services in the UK.  The benefits of using mobile hoists can outweigh the risks associated with lifting people when residents are given a care risk assessment and have a robust hoisting plan in place.

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Take a look at the top 5 benefits of using mobile hoists in a care home.


Using a mobile hoist is inherently safer than relying on a caregiver to help make transitions.

For the resident, there is less chance of slipping or having a fall when using a hoist to help lifting in and out of bed, or chair as opposed to more traditional lifting methods.

For the caregiver, musculoskeletal risks are dramatically reduced and incidents of pulled muscles are reported less and less.

One common objection raised by caregivers regarding the use of hoists is that they take too long to use. Carers often say that instead they prefer just to ‘lift the person themselves’. Often this is because the person using the hoist is unfamiliar with the equipment or because it is unsuitable for the task. This can normally be easily addressed by ensuring the provision of fit for purpose equipment plus thorough training and support in its use. The careful use of risk assessments and lifting plans, as well as helping residents understand the requirements of the lifting process, can ensure that incidents and accidents are greatly reduced.

The odds of falling are greatly minimised when staff are adequately and regularly trained in moving and handling. Targeted training for the use of hoists in care homes can drastically reduce incidents of injuries and make hoisting safe, beneficial and integral to care in our nursing homes.


Mobility issues can make it difficult for residents to move around freely.  As a result, they are less likely to do so, or the amount of time they move around can be limited. This can have an effect on their mental health, self-esteem and self-awareness.

Mobile hoists make getting around much easier on the resident and the caregiver by allowing lifting into wheelchairs and day chairs, making it easier for them to be able to move around into different areas of the care home.

Mobile hoists are designed to help lift, or transfer residents from one spot to another. They can be used to move individuals in and out of bed, from a wheelchair to a bed, in and out of chairs and onto the toilet. They ease the load and make it easier for caregivers to provide the care needed.


Being lifted by other people is not comfortable and can be quite intrusive. Residents can be placed in awkward positions; it can be highly embarrassing with a loss of dignity and self-esteem. It’s not a good feeling being shifted around by others, especially as many older people bruise easily or may have sensitive skin, and being hurt is not something anyone wants to experience.

The use of a mobile hoist, with a person-centred lifting plan, can make movement more comfortable and more manageable for both resident and caregiver.

Using a correctly measured and sized sling which is suitable for the lift intended will make lifts less intrusive and more dignified and comfortable – not only for the resident, but for the caregiver as well.

Please see our separate blog post on the importance of correctly sized slings here.

When residents are reluctant to be lifted or are scared of falling, stress on the caregiver can be immense and can lead to bad posture for the caregiver, and possible injury to  both themselves and the resident.

Talking to the all parties involved with the lifting process will allow for a lifting plan to be drawn up and shared to ensure that all caregivers know how to handle each individual.

Residents also need to understand the hoisting process and continually talking to them and reassuring them throughout will create a good lift and, when comfortable, the movement can be completed into a chair, wheelchair or bed.

Social engagement

Keeping residents talking, laughing and engaged with other residents, staff and visitors is vital. It is good for mental health, and increases both self-esteem and self-awareness. Coming together to eat meals in dining rooms can help to improve nutrition and hydration levels, as  residents need the social aspect of mealtimes to stimulate themselves to eat and stay hydrated.

Playing games and activities are also good for residents and caregivers and, when together, residents will actively encourage each other to join in. This is fundamental to having lots of smiles, lots of laughter, good self-esteem and social skills.

Mobile hoists enable residents to be moved into a lounge and dining room by lifting from their bed into a wheelchair or day chair, and this can be life-changing for more self-isolated people.

Developing trust and rapport between the caregiver and the resident during the hoisting process will make it less of a chore and more of a benefit to allow the resident access to other parts of the home and to see friends and family outside in gardens and garden rooms.

Remember: the benefit of hoisting is to get residents involved more and integrated into activities, and large hoists can be intimidating so, if possible, use a smaller hoist to start the process.


Moving or helping to move a person with mobility issues can be extremely challenging and can place a lot of stress and strain on caregivers. A mobile hoist takes on the heavy lifting and provides great support to caregivers when helping residents out of bed, into a chair or into a wheelchair.

Ultimately the aim of using any manual handling equipment should be to reduce the risk of an injury to the lowest level possible.

There are smaller mobile hoists with narrower bases which are easier to move in more confined areas. These are less intimidating when people are first being introduced to a lifting plan. Larger hoists which can lift higher and have more capacity give more flexible hoisting in nursing home situations, with a range of residents and more space to work with.

Used correctly, the mobile hoist has many benefits for residents, caregivers and  healthcare providers.  Please click here to download our checklist on Top Tips for using a Hoist in a care home.

Image source: Pixabay

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Customer Testimonials

“We’ve built a strong working relationship with Hcsuk over many years, having used them to source, install and service our medical training equipment. We have always found the team very professional, helpful, and well-organised. We’d like to give a particular shout out to Phil, the technician / engineer who has been the consistent friendly face visiting our business to inspect and test our mobility hoists every 6 months. Thank you for all your support and advice.”

P. B. (Care Manager), Blue Bird Care Ltd

You are part of a great company, if we can help you grow by contracting you out to our sites its good for you, but it’s great for us because your service is fantastic, very efficient, everyone within Hcsuk is super helpful in answering queries and every time we’ve had an issue, Hcsuk has always been there to solve the problem almost immediately, which is fantastic.

Leicestershire County Council

Truly exceptional levels of customer service, the best I have experienced for many years. Very helpful staff made follow up calls to ask how the equipment was performing and supplied extra user instructions to supplement the manufacturers manual. I would not hesitate to order from this company again.

Savills Estate Agents

We would just like to pass on our thanks for all of your help with our orders and would be pleased if you would also pass on our thanks to the manufacturers for being so accommodating in meeting our requirements. We have found everyone very helpful.

Lincs Partnership NHS Foundation Trust

Since I set up the account for Hcsuk over 18 months ago I have found them to be an excellent advocate of our products. They have been willing to learn about the technical and servicing elements to our hoists and the sales staff have really taken on board and proactively promoted our range where possible. I feel that as a company Hcsuk have got the desire and right people in place for growing in this competitive industry. They seem to push themselves to go that little bit further and offer that little bit more to stand out from the rest. May our relationship continue going from strength to strength.

Joerns Healthcare

As a care home manager I have used Hcsuk for my supplies for the last 20 years in two homes. I have always found them to be helpful and reliable. Their products are of the highest standards, they are able to source anything. The delivery service is prompt and regular so I do not have to keep large amounts of stock. They supply extra services such as servicing and repairs which are done efficiently, and training in COSHH. The reps are pleasant and helpful bringing new products to my attention but are never ”pushy”. Aftercare is good, any problems soon sorted. I would recommend them highly and would not think of using anyone else.

Littleover Nursing Home

HPC have supplied Hcsuk (Health Care Services Ltd) for well over a decade now and we would consider them to be a high quality and professional business run in an organised and progressive manor. We do not rank our customers or have a preferred customer status but if we were to introduce such a scheme I can confirm that Hcsuk would easily make such a grade.

HPC Healthline

As a manufacturer we look for key values in a distributor some of these include honesty, reliability, commitment and reputation. Hcsuk carry all of these and many more. With a twenty plus year working relationship we now place Jo and the team at the top of our distributor list. I have no hesitation in recommending Hcsuk to any prospective manufacturer or customer and wish Jo and the team all the best for the future.

Cleenol Group Ltd

It is brilliant that we are able to ring Health Care Services and that you will go the extra mile to get us the stock we need as soon as possible.

Rykneld View Nursing Home

Just to say a huge thankyou to you and your fantastic team, and I mean that from the Heart. I have never before experienced such a person centred company.

Hampton Grange Nursing Home

What I like about working with Health Care Services is the relationship we have built up and the personal service. The homes report that you always deliver on time, the quality is consistently good and the prices competitive. Your team members are always willing to go that extra mile for us and if ever we have an issue there is always someone there to save the day.

Eastgate Care

Thanks to Jo for going over and above to get us our items in time for our special event at Buddleia House – it was very much appreciated. A massive thankyou for your continued assistance as a supplier to ourselves.

Buddleia House

We have always received excellent services from everyone at HCS at our 2 care homes, especially Lee, Jo and Phil. Always professional with a quick response time. Nothing ever seems too much trouble. Recently I had to use them personally for equipment to enable my mothers discharge from hospital. I had a response within the hour for prices and delivery came straight from the manufacturer to speed up delivery. Phil arrived at the same time to put the equipment together for us! I can’t thank them enough for putting our minds at ease and for the continued support from a personal and professional perspective. I’d recommend them to anyone requiring care equipment and its nice to support local businesses. Especially when they do such a good job!!

Orla House

I contacted HCSUK trying to find a hoist that could be operated unaided by the client. I had become very disheartened, no-one was really helpful until I spoke to Donna at HCSUK.

Donna was incredibly understanding, her professionalism raised my spirits again. Everything Donna said she would do she did, including arranging for me to speak to Andrew the salesman who like Donna was incredibly helpful, happy to bring two machines to demonstrate.

I can’t recommend them highly enough. They are good people.

Penelope C

I spoke to Lee Atterbury 2 weeks ago, when I was despairing about the prospect of finding any equipment to help my husband in the bathroom. I had tried all the popular brands, but none were right for his needs.

When I spoke to Lee he understood what I was saying and set about trying to find what we need. He was so patient and understanding and gave me the confidence to explore outside the box.

I spoke to Lee today and was able to tell him that we, hopefully, have found the solution. I am sorry that it was not a product you sell, though you may in the future, but will certainly look first to HCS for other products.

Thank you so much to Lee for first class customer service.

Christine G, Sheffield

VAT Relief Information

Conditions for VAT relief for disabled people

Some of the products which can be purchased from the Hcsuk website are available for an eligible person to purchase without paying VAT on them. HM Revenue and Customs sets out the conditions when equipment for disabled people might be free of VAT and how to claim exemption from paying VAT on these products.

Products a can only be exempt from VAT when all the following conditions are met:

  1. The customer is eligible to purchase supplies at the zero rate
  2. The goods are for the personal or domestic use of the customer
  3. The goods and services are eligible to be supplied at the zero rate

A more detailed explanation of each of these conditions is given below, but you should visit the HM Revenue and Customs Website to fully understand the conditions

The product must be being purchased for someone who is chronically ill or disabled.

A person is ‘chronically sick or disabled’ if he/she is a person:

It does not include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.

‘personal or domestic’ use means that the supply must be made available specifically for the use of an eligible individual.

You don’t have to physically buy the goods in person. If your parent, guardian or wife or husband buys the goods and services for you, then you won’t be charged VAT.

What counts as personal or domestic use?

Personal or domestic use means that the goods or services are supplied for your own private use, rather than for business purposes. Also, the goods or services must be just for your own use – not for use by anyone else, or chronically sick or disabled people in general. However, if you and your partner are both chronically sick or disabled and you buy goods or services for both of you to use, then you won’t have to pay VAT.

Products which are offered for sale on this website which qualify for VAT relief to be claimed for an eligible person.

The products which can be bought without paying VAT are:

Only the products on our site carrying the VAT exemption price (the smaller price marked ex VAT) are eligible to be purchased this way and you must tick the box on the basket page indicating that you wish to claim VAT exemption on the items in your basket that are eligible for VAT relief.

How to claim

On the my basket page of this website a link to the online declaration form is provided if the basket contains a product that qualifies for VAT relief. You must tick the box to state you wish to claim VAT relief on the eligible product and complete in full the reason by which you are ‘chronically sick or disabled’ and name and address of the claimant. If possible the person making the claim should complete this form, but a family member, carer or medical professional may complete the form on the claimants behalf. To submit the claim and receive the VAT relief, click the ‘Submit VAT Relief Claim’ button before proceeding to the checkout.

Please note that all orders submitted with a VAT relief claim form completed are checked before the order is processed.

It is necessary to complete a separate claim form each time a qualifying product is purchased from Hcsuk.


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